Reporting Changes

If you need to report changes to your NY State of Health account information, you can make these updates in several ways:

• Log into your NY State of Health account at nystateofhealth.ny.gov.
• Meet with an enrollment assistor to receive assistance with updating your account.
• Call the NY State of Health Customer Service Center at 1-855-355-5777 (TTY: 1-800-662-1220).

Make sure NY State of Health has your current mailing address, phone number and email address so they can contact you about your health insurance, including when it is time for you to renew.

If you enrolled in Medicaid through your county’s Medicaid office or through New York City’s Human Resources Administration, contact that office to update your address and contact information.

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